AI-Powered Tools for
Public Good
We help municipal governments, service system managers, and funders transform how they manage knowledge, allocate funding, assess financial risk, and make data-driven decisions.
Co-Designed With You
Every product we build starts with the people who use it. We work alongside Service System Managers, municipal staff, and funders to design tools that fit real workflows, not the other way around.
Built for Decisions
From funding reconciliation to financial risk scoring to council document search, every tool we build is designed to give you clear, actionable outputs you can put to work immediately.
Always Evolving
Policy changes, new reporting requirements, emerging AI capabilities: we keep every product current so you stay ahead. And when you need something new, we build it.
Our Products
Purpose-built tools for child care funding, financial risk, municipal intelligence, and custom systems for public-service organizations.
Financial Viability Analysis
A machine learning-powered financial risk management platform for funders. Upload a grantee or loan recipient's financial statements and our AI extracts every line item, scores financial health across eight research-driven dimensions using Canadian benchmarks, and predicts the probability of organizational solvency 24 months out, complete with narrative analysis, discussion prompts, and actionable recommendations.
- AI-powered financial statement extraction (PDF → structured data)
- ML-derived composite solvency prediction (24-month horizon)
- Research-backed scoring across 8 financial dimensions aligned with Canadian benchmarks
- Longitudinal tracking, automated upload reminders, and magic link collection
- AI-generated narrative analysis with funder-facing recommendations and discussion prompts
Trusted by funders including Wellington County, City of Windsor, City of Kingston, Norfolk County, Oxford County, and more.
Preside
New chatWhat can Preside help you with?
Answers are constrained to the selected sources. Every claim opens its page.
Preside: Your System of Intelligence
Your system of intelligence, for your systems of record. Preside joins your council management platforms, corporate records, applications, and websites (public, private, and confidential) into one AI conversational and workflow layer. Staff ask questions in plain English, draft briefings, trace decision histories, and compile FOI responses, with every answer grounded in your actual sources and cited so you can verify it. Purpose-built for municipal government, understanding committees, motions, decisions, and organizational structure out of the box.
- Natural language Q&A with source citations you can verify
- Connects every system of record: council platforms, SharePoint, Laserfiche, websites, and more
- Accelerates real workflows: FOI requests, council briefings, staff reports, policy research, onboarding
- Purpose-built municipal document understanding (minutes, bylaws, staff reports, tables, charts)
- Microsoft Teams integration
- Start with public records and scale at your own pace, with zero risk to infrastructure
Estimated $342K annual value for a municipality with 100–300 staff. $8.72M for a municipality with 6,000–20,000 staff.
CWELCC Funding, Reconciliation & Cost Review
We manage the entire CWELCC funding process end to end, from operator data collection, validation, and support through to calculation, benchmarking, and reconciliation, giving you clean, reliable data at every step. Generate cost-based funding allocations, reconcile funding against actual costs mid-year and year-end, and use our multi-agent Cost Review tool to facilitate deep, personalized cost reviews, turning weeks of manual work into hours.
- In-year and year-end financial reconciliation for child care operators
- Cost-based funding allocation modelling
- Automated variance detection and overpayment identification
- System-wide benchmarking with normalized data by space-day for apples-to-apples comparison
- Multi-agent AI Cost Review tool for deep, personalized operator cost reviews
- Expert support for operators and SSMs throughout the process
Used by 30% of Ontario's Service System Managers, >$500 million annually.
Case Management
Custom case management for a large not-for-profit training organization in Ontario. The system follows a participant from intake through multiple stages, keeps documents and signatures on the file, and drafts privacy-preserving notes so the next staff member can pick up a long-term client. Referral partners, other organizations, and the provincial tools staff already use all land on the same record.
- Intake, active service, and follow-up on one caseload
- Multiple stages and levels of complexity
- Document upload and participant signature
- Privacy-preserving notes for transitions and long-term clients
- Barrier identification across the caseload
- Referral partners and other organizations on the file
- CaMS, CMS, and provincial tool data input
- Executive dashboards, plus data migration from existing systems
Corporate Prioritization
Built for a municipal client as general corporate prioritization software. One configurable criteria framework scores IT projects, risk, capital projects, budget business cases, and grants. Eligibility, policy alignment, and strategic-plan alignment are checked before review. An AI judge scores each submission and records the delta from the submitter, then the package goes to committee or the internal team that decides.
- IT projects, capital projects, and budget business cases
- Grants scored in the same framework
- Configurable criteria for eligibility, risk, and strategic-plan alignment
- An AI judge, with the delta from the submitter's own score
- Automated policy alignment before review
- Handoff to committee or the downstream internal user
SmartyCAT
A conversational intake for the Common Assessment Tool used by employment services providers. People answer structured questions in a conversation, rather than only across a desk from a caseworker, and the result is ready to enter the provincial application. Another medium can reduce social-desirability bias and open the assessment to people who need a different way in.
- Structured intake for the Common Assessment Tool
- Answers prepared for provincial employment services applications
- A medium other than a face-to-face caseworker interview
- Built to reduce social-desirability bias
- A session code that hands the finished intake to the caseworker
Council Meeting Transcripts
A meeting-extraction pipeline that identifies and links dozens of speakers across hundreds of meetings and different recordings. It builds a clean transcription layer for municipal council meetings, so the same person can be followed from one sitting to the next.
- Links speakers across hundreds of meetings
- Works across different recordings and mediums
- A clean transcription layer for municipal council meetings
- A review screen for confirming who spoke
- A view of which speakers match across recordings
Need Something Custom?
We design custom analytics, automation, and digitization tools for the social sector, municipal government, and nonprofit funders. If you have a data problem, a manual process, or a reporting gap, we'll co-design a solution that fits your specific needs.
Let's TalkWhy Choose Charitability
Trusted Partner
We co-design and pressure-test every product with our clients. Our annually recurring partnerships with 30% of Ontario's Service System Managers, >$500 million annually, speak to our commitment to quality and reliability.
User-Friendly
Despite the complexity of the data, our tools provide clear, accessible outputs. We handle development, data validation, and produce user-friendly analysis and summary reports.
Always Current
We stay up to date with changing CWELCC policies and provincial and federal requirements, adapting our tools so you never fall behind the rapidly changing funding environment.
About Us
Charitability builds AI-powered analytics and automation tools for the social sector and municipal government. We specialize in child care system management, nonprofit financial risk assessment, and municipal document intelligence, helping funders, Service System Managers, and local governments make better decisions with better data.
We are a 100% Canadian-owned company, founded in London, Ontario, Canada. Bootstrapped and profitable, we serve clients across Ontario, and everything we build is co-designed with the people who use it.
Jennifer has over 30 years of experience working in and with the municipal sector. She excels at understanding client business needs and translating them into customized, user-friendly solutions. At Charitability, she ensures we build products our customers love, designing high quality tools that have value and lasting impact. With a data and research background combined with strong facilitation skills, Jennifer ensures the tools we develop serve the unique needs of the municipal sector.
Matt is an accomplished professional in applied AI and data science, building everything from dashboards to state-of-the-art machine learning models. He founded and led a municipal AI applications lab, the first of its kind in a Canadian municipal government, where he developed and deployed a dozen municipal AI systems and authored the city's responsible AI policy framework. He later directed AI model development at Scribd, supporting hundreds of models and billions of visitors. At Charitability, he specializes in developing machine learning models, data analytics, and reporting tools for public sector clients. Matt brings a focus on simplicity and usability, making sure our tools work for you.
Charlie is a software architect who has built large-scale production systems at Telus, Apple, Disney, and CBC. At Telus he moved into technical leadership and architecture, delivering platforms for major enterprise and public-sector clients that serve millions of users. That work centered on sensitive customer data, telecommunications services, and identity and access management, domains where security and privacy are non-negotiable and infrastructure is mission-critical. He specializes in the hard parts of production software: distributed systems, secure data pipelines, and architecture that stays up and stays safe under real-world load. Those are the foundations he brings to everything we build at Charitability.
Ben is a computer scientist whose research focuses on agentic AI: how autonomous agents reason, make decisions, and call on external tools to finish complex tasks. That is the exact problem at the heart of the systems we build at Charitability, where an agent has to read a council record the way a clerk would. He pairs that research with hands-on experience across full-stack development, AI systems, and data pipelines, and before joining Charitability he co-founded HopSpot, a consumer mobile platform he carried from an idea to more than 1,000 real users. Taking a product from a whiteboard to a thousand people's phones teaches you quickly what actually gets used, and that shapes how Ben engineers here: experiment early with emerging technology, then hold it to the standard of software that is practical, reliable, and useful when a clerk needs an answer before council convenes.
Brian is a Computer Science graduate of Wilfrid Laurier University who focused his degree on go-to-market engineering and scalable AI automation. He has worked alongside domain experts at Canadian and US startups, architecting agentic workflows, tightening pipelines, and clearing the operational bottlenecks that slow teams down. At Charitability he owns go-to-market engineering: the systems that get our tools in front of the right clerks, CIOs, and CAOs, and the automation that keeps our own team out of repetitive work so they can spend their time with municipalities. He is drawn to tools that remove mundane tasks and give people their time back, which is the same thing we do for municipal staff. Off the clock he is a dedicated FC Barcelona supporter, a casual tennis player, and a serial builder with a habit of launching spontaneous software projects from scratch over a weekend.
Get in Touch
Ready for more impact? Eager to build opportunity? Get in touch with us today.